American Lifestyle Goods ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and communication services, including SMS, WhatsApp, email, and other messaging channels.
Privacy Policy
American Lifestyle Goods ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and communication services, including SMS, WhatsApp, email, and other messaging channels.
1. Introduction
2. Information We Collect
We may collect:
- Name
- Email address
- Mobile phone number
- Billing & shipping address
- Order details
- Messaging preferences
Information may be collected when you:
- Place an order
- Sign up for updates
- Contact customer support
- Use interactive features
3. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Communicate order confirmations and shipping updates
- Provide customer support and respond to inquiries
- Send messages via SMS and WhatsApp
- Notify you of promotions only if you opt in
- Improve our services
4. Messaging Communications
By providing your phone number, you consent to receive messages from American Lifestyle Goods, which may include:
- Transactional messages (order and account updates)
- Conversational messages (follow-ups and support responses)
- Marketing messages only if you explicitly opt in
Message channels include but are not limited to:
- SMS text messages
- WhatsApp messages
- In-app or platform messaging
Message and data rates may apply.
You may opt out at any time:
- For SMS: reply STOP
- For WhatsApp: reply STOP
- For email: click unsubscribe link
- For help, text HELP, email support@americanlifestylegoods.com, or visit our contact page.
5. Consent and Opt-Out
We require explicit consent to send promotional messages. You can revoke consent at any time by replying STOP or using the methods described above. Revoking consent will not affect transactional messages necessary for order fulfillment.
6. Cookies and Tracking
We use cookies and similar technologies to improve user experience and analytics.
7. Data Sharing and Third Parties
We do not sell your personal information. We share information with trusted service providers (e.g., payment processors, shipping partners, messaging platforms such as Twilio) to support our operations. These parties are bound by confidentiality and use your data only for approved purposes.
8. Security
We implement reasonable measures to protect your personal information but cannot guarantee absolute security.
9. Children's Policy
Our products and messaging services are intended for adults 18 years or older. We do not knowingly collect personal information from minors.
10. Changes to Privacy Policy
We may update this policy. When changes are made, the revised date will be posted here.
11. Contact Us
For questions or privacy requests:
Email: support@americanlifestylegoods.com